Support

Stuck? Write to us — a human (the developer) answers, usually within a day or two.

✉ hi@digpic.app

Quick answers

The app can't find my camera over Wi-Fi
  1. Put the camera in its Wi-Fi / “Send to Smartphone” mode — it should show a network name (SSID) on its screen.
  2. On the iPhone, allow Local Network access for Dig Pic (Settings → Apps → Dig Pic).
  3. Join the camera's Wi-Fi when prompted (or scan the QR / screen with the built-in scanner).
  4. Stay near the camera; some bodies sleep after a minute — wake it and retry.

Still nothing? The SD card path below always works — and email us the model name, we love adding cameras.

Which cameras work over Wi-Fi?

Tested: Leica C (Typ 112). Same radio, expected to work: Leica D-Lux/C-Lux/V-Lux and Wi-Fi-era Panasonic Lumix bodies. Sony: RX100-series and Alpha bodies with “Send to Smartphone” (newest bodies may need the SD path). It's an independent app — Leica, Lumix and Sony are trademarks of their respective owners, used only to indicate compatibility.

Import from an SD card (works with any camera ever made)
  1. Plug the card into your iPhone with any SD/USB-C reader.
  2. In Dig Pic choose SD card as the source and pick the card's DCIM folder.
  3. Frames appear in the grid — import, cull, develop.
Where do my photos go? Is anything uploaded?

Nowhere. Everything stays on your iPhone — see the privacy policy. Imports go to your photo library (or the app's own library if you switch that off in settings — export keepers before deleting the app).

Geotagging — how does it work?

Optional and off by default. Your camera has no GPS, so Dig Pic keeps a small on-device location track and stamps imported photos by matching the time each shot was taken. The track is recorded while the app is open — keep Dig Pic open (screen on) while you shoot for accurate tags. It never leaves the device, and you can erase it any time in the app's settings.

Refunds

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com — Apple decides refunds for all App Store apps.

When you write, include